Contact Parimatch

Parimatch has a customer service team at its disposal.

Consult our experts. We have been receiving a large number of emails and requests lately, and therefore the response time may be lengthy. We will respond to your email as soon as we can. The response time might take longer than usual due to the high amount of emails. We appreciate your patience and apologize for the inconvenience.

    Forgot your credentials?

    Forgot your Parimatch username or password? No worries. It happens to everyone. Nowadays, we have to deal with a huge number of passwords and accounts, and it is very difficult to keep everything in memory. On the other hand, writing down passwords is not safe, as scammers can easily access them. If you have forgotten your Parimatch username or password, click here. If you come across this issue again in the future, follow the tips below: 

    • Ask for help. Our support representatives are ready to help you recover your username or password, as well as answer any other questions at your convenience 24 hours a day, 7 days a week, 365 days a year.
    • Take your time choosing a username and password – they should be unique and easy to remember.

    For any queries, our customer service team is available seven days a week via chat that works 24/7. Or, if you prefer, contact us by email at [email protected].